Here’s the solution if you are facing this problem, “You need the official whatsapp to use this account“. You are not the only person who has faced this problem.
When you update your GB WhatsApp, FM WhatsApp, Yo WhatsApp, or Whatsapp Plus then this problem occurs.
Additionally, many users have shared that they are experiencing the same problem on the official WhatsApp app as well.
So what are the reasons and what are the working solutions for this problem?

Why are you facing this issue: You need the official whatsapp to use this account

If you are using the modded version of WhatsApp now or earlier, then you might be facing this problem. This is because WhatsApp has improved its security system a lot in its recent updates.
The main focus of using official WhatsApp is to provide better privacy and security. It will improve trust, and users will use it more. This is the reason you will get one-by-one privacy updates from whatsapp.
As a result, if you use any moded versions of WhatsApp, official WhatsApp detects it very easily and blocks those accounts. And for this reason, this error message is coming to your WhatsApp.

Here I have listed some of the common reasons why this problem may occur. Know the details:

1) Using Moded whatsapp

Many of you are using a moded version of WhatsApp for extra features. Many unofficial whatsapp is available like GB WhatsApp, Pink WhatsApp, WhatsApp Plus etc. Those are available from untrusted sources and have a lack of security issues. This is the common reason for account bans.

2) Play protect security

On the Android device, there is a feature to protect your device by the Google Play Store. It will scan all the installed apps automatically on your device. Maybe the whatsapp version you use is unsafe and outdated. This is the reason you getting this error.

3) Using Old Whatsapp

Many times we use old version of whatsapp for our phone compatibility. Meanwhile, WhatsApp continues to release new updates with its security updates and bug fixes. So even if you are using an outdated version then you can get this error.

4) Incompatible Mobile operating system

Whatsapp has announced in a new update that it will support Android operating system 5.0 or later. That is, if you are using an outdated Android version or your phone’s operating system is not compatible with WhatsApp apps, you can still get this error “you need the official WhatsApp to use this account”.

5) Permanent Banned

If you violate any of the whatsapp’s terms and conditions, then your whatsapp account can be banned. And you can face this error.

6) Security and privacy concerns

Now whatsapp is working on privacy features. And cleaning all the unwanted accounts. If there is an privacy issues on your whatsapp account or you are using any unofficial whatsapp then this issues exists.

Now the question is, what is the solution? So let me tell you, there is no official solution. But apart from that, there are some methods you can follow, and there is no guarantee that it will work for everyone. So let’s find out what is the solution to this problem “You need the official whatsapp”.

Methods to fix: You need the official whatsapp to use this account

Here I share three solutions for this problem. You can try them one by one. Here are all the methods:

Solution 1: Use the official whatsapp

If you are using any moded version of whatsapp, uninstall them and use the official version of whatsapp from playstore or any trusted source. But if you still face the problem then try our second solution.

Solution 2: Disable play protection

Android devices have an option called Play Protect in the Play Store. It checks your device for any harmful apps and scans all the apps you install to keep your device secure.

So you can turn off this play protect option. And then, reinstall whatsapp on your device to check if this issue is resolved. Let’s know how to turn off the play protect option.

You Need The Official Whatsapp To Use This Account
  • First open play store.
  • Select the Play Protect option by clicking on the profile icon at the top right.
  • Then again, click on the Settings icon at the top right.
  • By default, there are two options are enabled. Disable them.
  • Then uninstall and reinstall the WhatsApp application on your device to see if the issue is resolved. If not, then you can try our next solution.

Solution 3: Try to Sign in Whatsapp account using a different device

Many users reported that they face the same problem even though they are using the official whatsapp. So maybe there is a problem with your device IP or Google account.

So uninstall whatsapp from your device and try to use your whatsapp account from your family member’s device. And see if the issue still exists. If you see that it works then login back again to your device.

Solution 4: Try to sign in using whatsApp web

If all the above methods do not work for you then you can try this method. Some users report that their issues have been resolved after logging into WhatsApp online. Here’s how to use WhatsApp Web:

  • Visit from any internet browser on your computer (Visit the desktop site if you want to open it on mobile).
  • Click on the “link with phone number“.
  • Now enter your mobile number and click on next.
  • Enter the whatsapp verification code and follow the instructions.
  • Once you successfully log in to your whatsapp account try to log in to your WhatsApp apps.
You Need The Official Whatsapp To Use This Account

Solution 5: Contact the WhatsApp help centre

If none of the above methods works for you, then there is only one option left, You can contact whatsapp support.

You can request to reactivate your account by describing your problem. For this, you need to follow some simple steps:

  • Open the official website of WhatsApp.
  • Then click on the Contact Us option.
  • Fill your name, email address, and which platform you use.
  • Then describe your problem.

You should wait patiently till a reply comes from the Whatsapp help centre.

Related Reading: Disadvantages of GB WhatApps | Why you should uninstall it now?

Why you should use the Official WhatsApp

1) Legitimacy and Authenticity

The legitimacy and authenticity of your account are guaranteed by the official WhatsApp application. You can be sure you are using the authentic version of WhatsApp by downloading it from reputable sites like official app stores (like the Google Play Store or Apple App Store).

2) Account Verification and Protection

Official whatsapp implements strict security measures to verify your phone number, ensuring that you are the account’s rightful owner. Also, official whatsapp provides privacy and safeguards to your account from unauthorised access. It offers end-to-end protection for your conversations.

3) Reliable Updates and Features

By using official whatsapp, you will get reliable updates and features. That provides bug fixes, performance enhancements, and security patches. 

These upgrades fix any vulnerabilities that might have existed in earlier versions, in addition to enhancing the app’s functionality.

4) Customer Support

You can get reliable customer assistance by using the official WhatsApp. The official support team is on hand to help if you have any technical problems, have any inquiries, or need assistance.


There are many questions related to “you need official whatsapp to use this account”. Many people are searching on search engines or forums for their answers. So I added the in this article for readers.

What to do if WhatsApp says you need the official WhatsApp to use this account?

That means your account was banned temporarily or permanently. Because of using a moded version of whatsapp like gb whatsapp, or any other.

All you have to do is uninstall the moded version of whatsapp. and then install the official whatsapp and try to log in.

If it’s not working then try to sign in with a different device using whatsapp web.

if still there is a disappointment then you have to contact whatsapp support for an unbanned request.

Why is my WhatsApp saying this account is not allowed to use WhatsApp?

If your whatsapp account is banned then you will see the following error message “This account is not allowed to use WhatsApp” If you violate any terms of service, your account will be banned by whatsapp.

How long does permanent WhatsApp ban last?

There are two types of banned in whatsapp permanent and temporary. In temporary ban generally for 48 or 24 hours. But permanently banned means permanent.

How do I know if my WhatsApp ban is permanent or temporary?

If your account is banned permanently then you will see an error message “This account is not allowed to use WhatsApp” when you open your whatsapp. But in a temporary ban, your account will be banned for 24 or 48.

How can I activate my permanently banned WhatsApp account?

Whatsapp says that, if you think your whatsapp account was banned by mistake then you can contact support via whatsapp or write an email. Then the team will review your account manually and if everything is good you can get back your WhatsApp account.

Wrapping up

If you are facing this kind of problem, then you can try any of the five methods mentioned above to solve this problem. But there is no guarantee that your problem will be solved hundred per cent.

Techsukhen always recommends using official WhatsApp. You should not use any modded application for extra features. It can be harmful.

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